Glitch: The Hidden Impact of Faulty Software by Jeff Papows

By Jeff Papows

Don’t enable software program mess ups spoil Your Business

The transforming into influence of software program disasters on manufacturers, buyers, and enterprise performance
find out how to govern software program extra successfully, organize for system faults, and mitigate their impact
by means of Jeff Papows, Ph.D., one of many world’s such a lot skilled software program executives

Your software program structures are the center of your business–and they are susceptible. In Glitch, chief Jeff Papows, Ph.D., outlines the 3 converging forces which are resulting in the proliferation of system faults. Papows explains why and the way those system defects are affecting companies, executive firms, and shoppers and offers techniques as to what we will do approximately them.

Written for senior determination makers, Papows explains why the dangers of software program failure are transforming into worse, no longer better–and exhibits how software program system defects can break either your profitability and your attractiveness. He additionally introduces confirmed governance ideas that may assist you systematically locate and attach weaknesses within the approach you construct, purchase, and deal with software.

Don’t fall sufferer to the subsequent enterprise software program catastrophe. learn Glitch–and find out about the cultural, technical, and company concerns at the back of software program system faults, so that you can proactively hinder them.

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21. Ibid. 22. Interview: Bill Klein and Kathleen Keating. February 2010. 23. Oregon Department of Human Services, Division of Medical Assistance Programs. January 11, 2010. pdf. 24. Oregon Live. ” August 7, 2009. 25. John F. Kennedy. S. Congress. March 15, 1962. John F. Kennedy Presidential Library and Museum. com CHAPTER 3 Cyber Terrorism and Other Hidden Threats The subject of cyber terrorism is controversial and fear-inducing—and it’s impossible to overlook in the context of this book’s premise.

Taking the Pulse on Healthcare IT When it comes to healthcare and medicine, technology continues to play a critical role. Perhaps you were able to head off major dental surgery because your dentist took X-rays that revealed issues that had not yet risen to the surface. Or perhaps your child received x-rays when he fell off a swing. These common preventive measures can be quite helpful in quickly diagnosing breaks and fractures and avoiding potentially painful treatments down the line. 20 According to a series of articles on radiation that appeared in The New York Times, it has become woefully apparent that glitches are making their way into the very treatments that are supposed to save our lives.

Going beyond the MMOG example, the rapid pace of technology challenges businesses in nearly every industry to uncover the cause-and-effect relationships among seemingly disparate events or minute market changes that occur in milliseconds yet can have significant business impact. 8 billion people around the world are connected to the Internet, according to Internet World Stats. Many of them rely on it for personal banking, self-employment, filling prescriptions, and nearly any other transaction that used to be conducted face-to-face.

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