Executive Accountability: Creating the Environment for by Darlene Barrientos Crane, Margery Mayer

By Darlene Barrientos Crane, Margery Mayer

Simply because know-how reaches throughout and past the total association, there's a serious desire for govt responsibility, management, and involvement to accomplish measurable company advantages from expertise investments. Too frequently, the absence of strategic pondering, unverified expertise advantages, useless organizational collaboration, and obscure or dispersed managerial responsibility heavily undermine the aptitude effects which can rather be completed from severe tasks. The authors glance realistically at how know-how is selected, find out how to overview current know-how, and the way to carry price. to alter the common trend of failure, enterprises needs to circulate clear of the proliferation of blame. while responsibility isn't targeted or while executives fail to take complete possession, the price know-how grants to the corporate is in danger. Executives can instantly increase the supply of worth from know-how by way of imposing organization-wide collaboration and decision-making that guarantees all voices are heard. A moment the most important motion to adopt is dimension, and this e-book describes the boundaries of simply difficulties from a monetary viewpoint, identifies on hand instruments, and provides new views on measuring expertise price. a 3rd motion is strategic initiative administration, an oversight procedure that guarantees that the constant supply of commercial advantages from know-how projects is noticeable to executives whereas initiatives are below approach.

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Technology decisions and acquisitions should be designed to result in a contribution to business value and longterm performance. All executives and managers have clear accountability for obtaining these benefits and value from technology. Managers need to know how to work collaboratively when applying technology solutions that integrate their different skills, how to resolve concerns, and how to identify business needs. Lastly, managers must assess the risks to the business from technology investments and continually evaluate actual business outcomes.

InStratnet, a marketing and logistics company, recently installed and is deriving value from customer relationship management. " It allows InStranet company-wide access to buying habits and trends of customers for better decisionmaking and timely product development. This truly delivers strategic value from technology. Here are some questions for executives and staff to determine whether or not technology is strategic and providing value. • How does technology support a strategic initiative or business objective?

IT staff also must recognize that the issues and needs of business functions and customers should affect the selection, design, and implementation of technology. WHAT YOU CAN DO: CHANGE HOW THEY THINK The following table represents current viewpoints and how they must change to support company goals through successful technology initiatives. 1 describes the current thinking regarding technology by key job roles typically involved in technology initiatives. The second column describes the new thinking necessary to discover and implement strategic business opportunities from technology.

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